Calendar Management ~
Arranging appointments and meetings can be time consuming. Sometimes it’s just a quick phone call and the appointment is arranged. However, there will also be times when arranging a meeting can get quite stressful for you, especially when there are several people involved!
This will then include having to email all the potential attendees, set a date and time to chase them.
Having a Virtual Assistant manage your diary is so much more than just organizing your time. It’s about ensuring your business is both professional and streamlined, leaving you free to work on what you do best – growing your business.
Email is like everything else a process. How you evaluate and handle (delete vs. archive vs. forward vs. respond) e-mail is just a series of questions you ask yourself, whether consciously or subconsciously. Hiring a virtual assistant (VA), you will end up with an externalized set of rules that reflect how your brain processes email, and those rules can be passed on to the VA , where they can think like you and give you more time to work your business.
Customer Support ~
A virtual assistant with good customer service skills can answer customer questions via phone, live chat, email and on social media. A virtual assistant can guide customers through the sales process while they’re still on your website, increasing your conversion rates by offering human support at the time of purchase. Additionally, while the virtual assistant is interacting with your customers, he can identify opportunities for cross-selling and up selling.
After you set up your eCommerce site, you have to manage it consistently. A virtual assistant with the right qualifications can ensure that your website is offering your customers seamless shopping experiences with no errors. ~Update web pages if you make any changes to your prices, services, add or subtract products, or even add new team members ~Add the latest news about your business.~Check for broken social media links.
Web research, provide summary of findings in easy to read format, create surveys.
Reminder phone calls or texts~
We all need a nudge occasionally to stay on track to reach our goals.